Protected Data Confidential & Secure Updated 2026

E621 Privacy Policy — How We Protect Your Information

Your privacy is our top priority. This page clearly explains how e621 collects, uses, stores, and protects personal data for users in Malaysia. Please read carefully before using our platform.

Effective date: January 1, 2026. This policy applies to all e621 users in Malaysia.

Information We Collect

When you register and use the e621 platform, we collect various types of information to ensure smooth and secure service. Here are the categories of data collected:

  • Account Information: Username, email address, phone number, and hashed password. This info is required to verify your identity when logging in.
  • Device & Browser Information: Device type, operating system, browser version, IP address and device identifier. This data helps detect suspicious activity and improve platform compatibility.
  • Payment Information: Bank account numbers, digital wallet details (such as TNG eWallet), and transaction records in Malaysian Ringgit (RM). Full credit card numbers are not stored—only the last digits for reference.
  • Cookies: Small text files stored on your device to remember login preferences, language settings, and current session data.
  • Usage Data: Pages visited, games played, session times, clicks and navigation patterns. This data is analysed in aggregate to enhance user experience.

How Your Data Is Used

Account Verification & Security

Account and device information is used to verify your identity, detect unauthorized logins, and protect your account from unauthorized access.

Financial Transaction Processing

Payment details in RM are used solely to securely process your deposits and withdrawals via supported local payment channels.

Platform Improvements

Aggregated usage data helps us understand Malaysian user navigation patterns and improve layout, loading times, and game selection.

Service Communications

Email and phone numbers are used to send important account notices, transaction feedback, and policy updates—not for marketing without permission.

Cookies, Tracking & Data Storage

Use of Cookies

E621 uses session cookies and persistent cookies. Session cookies are deleted automatically when you close your browser. Persistent cookies save your preferences—like interface language and login status—for a set period to make returning visits easier.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect platform functions like staying logged in or slower page loading.

Data Storage & Security

All e621 user data is stored on SSL-encrypted servers with layered security. Passwords are stored as hashed values that cannot be reversed. Payment information is never stored in plain text.

We keep your data as long as your account is active or as needed to meet legal and financial obligations. Once your account is permanently closed, personal data will be deleted within a reasonable timeframe unless legal requirements dictate longer retention.

Petaling Jaya users securely access the e621 casino app on their smartphones

Information Sharing with Third Parties

E621 does not sell, rent, or share personal user information to third parties for marketing. However, limited data sharing may occur in certain cases:

  • Payment Processors: Transaction details are shared only with approved local payment providers (such as banks or digital wallet operators) solely to process deposits and withdrawals in RM.
  • Legal Requirements: We may need to disclose certain information to relevant authorities when required by Malaysian law or court orders.
  • Technical Service Providers: Third parties supporting platform technical operations (such as server hosts or cybersecurity) may access data under strict controls and confidentiality agreements.

In all cases, we ensure that any recipients of your data adhere to data protection standards equal to or higher than those we apply.

Your Rights as a User

Access Rights

You have the right to request a copy of the personal data we hold about you. Requests can be sent via our support email.

Right to Rectification

If your information is inaccurate or outdated, you can update it via your account settings or by contacting the e621 support team.

Right to Erasure

You may request account closure and deletion of your data. Such requests are subject to legal retention requirements and any pending transactions.

Privacy Policy Updates & Contact Information

E621 reserves the right to update this privacy policy at any time. Changes will be posted on this page with a new effective date. We will notify users by email of significant changes affecting their privacy rights.

For inquiries, data access requests, or privacy complaints, please contact our team at [email protected]. You can also refer to Frequently Asked Questions for answers to common questions.

Your Data Is Safe With Us

We are committed to ensuring your e621 experience is safe and transparent. Register or log in now to enjoy our platform with full confidence.

Bahasa Melayu